If there is an isolated incident where LDS, or its agents, experience an operations event that results in the loss of or damage to your consignment, we now provide a guarantee over our service through the FreightGuard Service Guarantee program.

The service guarantee is designed to protect our customers against loss or damage providing financial peace of mind by offering a guarantee of up to R5,000.00 per consignment at a very competitive rate of R15.00 per consignment.

This service offers;

• Quick Claims assessment by an independent Assessor
• No excess on compensation amount
• Easy to use, online claim submission

Click on the link provided to give us the details of your claim and to upload your claim documents.