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FreightGuard Service Guarantee Program

If there is an isolated incident where LDS, or its agents, experience an operations event that results in the loss of or damage to your consignment, we now provide a guarantee over our service through the FreightGuard Service Guarantee program.

The service guarantee is designed to protect our customers against loss or damage providing financial peace of mind by offering a guarantee of up to R5,000.00 per consignment at a very competitive rate of R15.00 per consignment.

This service offers;

  • Quick Claims assessment by an independent Assessor
  • No excess on compensation amount
  • Easy to use, online claim submission

Click on the link provided to give us the details of your claim and to upload your claim documents.

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